How to use Business WhatsApp ?

How to use Business Whats App? Tips and tricks to use

WhatsApp is a simple tool like any other app in your mobile. The most used app by all internet user to communicate each other. Messaging fasten your communication with customers. Business WhatsApp is helping many businesses to simply the communication with consumers. This is one of the best Apps for Digital Marketing.

From last few years WhatsApp has modified numerous things that helped it to retain its customers as well as double them.

• 1.5 Billion WhatsApp Users
• 450 million people use WhatsApp daily
• 2nd most used app
• 65 million messages a day sent through this app.
• 100 a voice calls a day
•  2 million users in china
• 200 million users in India

The best thing of WhatsApp is that it is easier than any other app to use. Businesses don’t need to educate buyers or their customers about this App; so, it helps businesses to send their message to customers without any efforts. Another great thing of WhatsApp is that, this doesn’t cost a single coin. It’s free.

What is business WhatsApp?

Business WhatsApp is like the same WhatsApp that you have in your mobile. This simplifies the use of WhatsApp for small business owners to communicate with their customers in a speedy way.  WhatsApp officially describe about Business WhatsApp-:

WhatsApp Business is an Android app which is free to download, and was built with the small business owner in mind. With the app, businesses can interact with customers easily by using tools to automate, sort, and quickly respond to messages.

Business WhatsApp gives you following new things that a normal WhatsApp doesn’t have 

1. Labels – it helps businesses to categories their customers and chat

2. Business profile- her you can describe your business with website link, email, GPS location on Phone no

3. Auto Messages- The best thing is you can sent automated messages to users

4. Delivery Reports- You can see the no of messages are sent or received

5. Verification- You can verify it with landline as well.

6. You can run web WhatsApp in many laptops or desktops

Is WhatsApp business important for my business

Yes, and Of course this is very important for your business and if you are not using start using it and it will grow your customer retention.

Cold calling can’t help you much but messaging still exists whether it’s smart messaging or texting. WhatsApp helps you sending unlimited text, videos or Images with description of your products and services.

How can I use business WhatsApp for my company?

You can start it from the easier format. Some businesses are using for offers and services however you can use this for customer support as well. This will help your customers to retain with you.

How to start the business WhatsApp

Step 1- Go to  play store in your mobile and search business WhatsApp

Step 2- Download the Business WhatsApp and Agree with terms and conditions

Step 3- Add the business no, you can use landline no.

Step 4- Verify your no. if this is landline you will receive a call about the code, note the code and enter the code to verify it.

Step 5- Fill out all the information on it like business name, website, business location, email or phone no. that you want to show (Remember this will be visible to public)

How should I set up Business WhatsApp?

Setting is up the business WhatsApp business is easier but you need to be very farsighted while the filling the information. Put only the relevant information that you can’t to share it with your users or customers.

Don’t forget to use automated messages in business WhatsApp. Set up greeting messages and away messages that will help customers to engage with you and will show you the customers that you provide quick replies.

Open web.whats-app.com in different computers and scan the code. Many users can use a single business WhatsApp at the different system at the same time and can chat with 100s of customers. Be wise while setting up the business WhatsApp.

 

Please share your comments and share your thoughts regarding the article. I will discuss about it in next article