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How to optimize my business in 2020

If you are planning to get more views and impressions on your Google My Business dashboard; Go though this article. Google my business optimization for 2020 have more tabs and customization. Now you can add more information about you business on Google Listings and grow traffic on website with this Local SEO activities

Here are the things that I am going to cover in this article

  • Google My Business Home
  • What is Posts tab in Google My Business dashboard ?
  • How to completed Google My Business Info
  • What is Google My Business Insights ?
  • How to use Google My Business Reviews tab ?
  • What is Google My Business Messaging tab and how to use this ?
  • What to add in Google My Business Photos ?
  • What is Google My Business Products tab ?
  • How to optimize Google My Business Services tab ?
  • What is Google My Business Website
  • How add users in Google My Business

Google My business Information:

How to optimize Google My Business  2020 ?

Google My Business Home Tab

Log in to you GMB account, then switch on the dashboard, choose “INFO” from the side bar and start editing the information about your business.

Please make sure that you include all of the services you have both in-sight and off-sight including your operations and delivery hours, Wi-Fi accessibility if possible, the year your business was founded, your business profile picture… etc.

You can edit your information whenever you need in the future but it’s better to keep your information as correct and up to date as possible.

The more information you fill, the more customers you’ll get.

Please notice that anyone can edit (suggest an edit icon) to you GMB, so you need to login to your account regularly to check whether the information was changed, and to write the information to the best in the first place.

How to optimize Google My Business  2020 ?

What is Posts tab in Google My Business dashboard ?

When you see the dashboard of Google my Business you can see the Home tab below your business name in top left.

You can post on your listing it will be visible to all who are searching for your business. There are three mini posts options

  • Offer Post– Post here the offer you are running in your business to customers. You posts picture, video and other information which relates to your offer.
  • Update- Post here Any Update related to your business
  • Event – Add event details similar to Facebook event. All event details can be posted in proper way which can be seen by users any time. It is visible to all of them those who are searching for events near me.
  • Product – You can create your product listings here. Product details and all details need to be added.
How to optimize Google My Business  2020 ?

How to Edit Info on Google My Business

In info tab you can edit your business information. You can even change the address, Map Location and Phone no as well.

you can edit or change the all business information from Name to its location on Google maps. You can change hours from here. You can edit the following

How to optimize Google My Business  2020 ?

1 Add Service Area

You can add Service area where you are offering your services. You can add more locations and areas in this section.

2 Add Hours’

Add your working hours’, you can mark special hours. You can change it any time whenever you store timings or business timings are changed

3 Add Phone

Change your phone no from here. You can edit it any time. It can be live in 1 hour or maximum 24 hours’.

4 Profile Short Name

Create Profile short name from this section. It’s easy to share with your connection. It’s also helpful in collecting Google reviews while sharing it with others.

5 Add Website

You can add your website link here

6 Appointment link

Create appointment from Google my business. If you have separate landing page on your website from appointment, you can insert it here.

7 Menu link

If you are a hotel or restaurants you can put the menu link here

8 Products

It also has a separate tab in left side of the Google my business dashboard

9 Services

 In this area you can add your services that you offer to your customer. Customer or prospects can easily understand about your business and can explore about the services you offer.

10 Amenities

Add all the amenities you have from offerings to payment facility. Let customers know what you offer that other are not offering or make your business stand out while filling all the information

11 From the business

 In this section you can put the information about your business.

12 Add opening Date

When was your business opened, insert that here.

Google my business photos

The cover photo is the most important to add.

Ideal photo requirements for dimensions:

  1. Google My Business Logo Recommended Size – Square, 250 x 250 px (min 120 x 120; max 5200 x 5200 px)
  2. Google My Business Cover Photo Recommended Size – Landscape, 1080 x 608 pixels (min 480 x 270; max 2120 x 1192 px)
  3. Acceptable Image Formats– JPG or PNG.
  4. Sizes: Between 10 KB and 5 MB.
  5. Quality: Google requires unedited, high-quality photos for all of its properties. The image should be well lit and in-focus, and have no significant edits or excessive use of filters.
    • The more photos you’ll add, the more clicks and customers you’ll get!
    • This is the most important things you should give attention to while working on your profile, because whoever finds your business, they will be so curious to know how it looks
    • Add the most appealing photos to pull the legs of your potential customers.
    • Take shots of every highlighted event and add it.
    • Make sure your photos are up to date and looks similar to how the place looks if you have any innovations.

Google My Business videos

Videos are very important nowadays for people all over the internet, they want to see short videos that are up to the point and that attracts them to visit the place immediately and that’s your next branding method.

While adding videos, you’ll have to maintain some requirements:

  • The video must be 30 seconds or shorter.
  • It must be 100 MB or smaller.
  • And also, 720p resolution or higher.

Make sure the video shots are also not shaken, the quality is good, and that it’s not in the portrait mode to attract the greatest number of potential customers by it.

Google My Business Reviews

Viewing and replying to reviews are ones of the most important features that Google My Business allows you to do through your profile.

How to optimize Google My Business  2020 ?

The potential customers will need to see the reviews of the people who already visited or used your business so it’s always good to leave a good impact for your customers to get good reviews.

Replying to the comments either good or bad is always in your favor…

for example, if someone left a good review, you can say “thanks sir, we’re glad you liked our (business service he was offered) and we’re looking forward for your next visit.”

This way it encourages your client to invite others and they take an even better picture for you.

But also, if you got a bad review, you must be very polite with your response as it leaves a good professional look for your business.

For example, If someone left a negative review, you can reply with “we apologize sir if the (service you provide) wasn’t good enough, we’re reviewing all of the orders now to maintain a better service, and we hope to see you soon to make it up for you and change your mind, thanks.”

You can also dispute fake comments, but not all of the disputed comments are removing, so make sure to reserve the number of disputed ones only to those fake.

As a conclusion, your business holds your name on it, good branding and good quality both together gets your business to the highest of mountains, and let’s you compete with the hugest businesses out there.

Make sure to go through all of our Guide on Google my business and do all of the steps to get the game to a start.’

How to optimize Google My Business  2020 ?

If your google my business account is suspended or turn down you can write back to Google My Business. Go in Contact us section and share the entire case. They will look in to the case if the case is genuine they will revert to you and also will help you to ge tthe business back.

If you need more help you can reach to us while comment in below box or by our social media channels

5 FAQs about GMB; How Do I Add My Business to Google Maps?

Following will be a list of FAQs that will give you access to understanding your google my business better and knowing some features about the verification processes, the customer service support, the location and info edits and entrance and even more.

Google My Business FAQs

10 FAQs about GMB- Google my business frequently asked questions 1 The Digital Chapters

Q 1.1. What is Google My Business Q&As?

Google My Business Q&As is a feature that google gives you to answer to the asked questions by potential customers.

Anyone can answer the questions and give their opinion, so it’s better to answer the questions regularly to avoid people confusion.

You can read more about GMB Listing

Q 1.2. Can I edit an answer that I wrote before?

Fortunately, you can edit an answer that you wrote before, but it shows people that this answer has been edited.

For How Long does it show Edited? Forever, so it’s better to write the most clear and correct answer from the first time to avoid miscommunication and to look professional.

Q 1.3. Why isn’t my answer showing in the Q&As section?

If your answer isn’t showing in the Q&As section, then it means that your answer contains information that is considered to be violation by google, like links of website that are not allowed or certain words.

Q 1.4. Can I delete an answer that a random person answered?

You can’t delete every answer that you receive but you can delete fake answers and reviews OR report and flag them, and make sure to enter and update your answers and reviews regularly to avoid miscommunication with your customers.

How should I get my business Verified on Google My Business

Q 2.1. How to make Google verify my business?

There’re different ways of verifying your business via google that you can choose from:

Verify by email

  • Log in to your google account if you’re not already logged in.
  • Enter your email information correctly.
  • Check your Email inbox and copy the code that was sent there.

Verify by phone number

  • Log in to your google account if you’re not already logged in.
  • Enter your phone number correctly.
  • Copy and paste the code that was sent to your phone number OR enter the code that you received from the call.

Note that this option is not allowed to all of the businesses.

Verify by Postcard:

  • Login to your account if you’re not already logged in.
  • Double check your business location that you previously entered.
  • Choose the option of “verification via post mail”.
  • Enter the code that you receive on the postcard.
  • This option isn’t available to all the businesses.

Note that if you change the location before the postcard is received, you will result in elongating the process of it being sent or you might cause it not to be sent at all.

The process takes from 5 days to 2 weeks normally.

If the card was lost on the way or was never sent, you can choose to resend the verification.

Q 2.2. What is Google My Business pin?

The Google my business pin is the code that you receive for the verification of your account information or general setting.

It consists of a number of numbers or alphabets that you need for the verification process to be complete.You can receive it via the different channels that was mentioned above including:

  • The Post card method,
  • The phone number method, or
  • The email method.

We recommend that if you don’t receive your request within a number of 14 days, then you should contact the customer support service from below…

Google My Business location

10 FAQs about GMB- Google my business frequently asked questions 2 The Digital Chapters

When you create a location of a business, it automatically gets associated to a place on google maps, including all types of business whether service providing or not. We recommend you do this when creating a location:

  • Include a place ID only. The response to API errors specifies if latitude or longitude coordinates are required.
  • If you’re a business owner who drives the process, Google Maps JavaScript Places widgets and Geocoding APIs offer the best and easiest experience for you to drop a pin on a map to precisely locate the business.
  • New developments and high-growth regions might require latitude and longitude coordinates. Normally, Google Maps establishes place IDs, addresses, and latitude-longitude data.

Locations and places have a many-to-many relationship. There can be multiple locations associated with a single place ID.

For example, departments within a mall or hospital are multiple locations. Conversely, there can be multiple place IDs associated with a single location.

Q 3. How to create a location?

  • Log in to your account if you’re not already logged in.
  • Choose to edit information, then the location section.
  • Enter the location of your business then draw the pin on the map to the right place.

Google My Business GMB customer service/ support

Q 4. How can I get to Google my business customer service for help?

You can get the customer service via different channels depending on what’s more applicable for you including:

Q 5. What do I need Google My Business customer service for?

You need Google My Business customer service for different things including but not limited to:

  • If you flagged a fake account but it’s not disappearing.
  • If you need further information regarding anything.
  • If you can’t log in to your account.
  • If you can’t change a certain information.
  • If you want to edit an answer to a question or a review but it’s not showing

Q 6. How can I use Google my business on mobile?

You can use Google my business app that is free. You can download it from Google play store. Using this app you can interacts with customer. Download for android from here and for Apple or iOS

Q 7. Why should I verify my business?

It is important to every business owner to verify one’s business so that you can manage your business. There are many benefits for verified business owners. You can reply reviews, add more photos and edit your business information, modify your business details time to time if you are a verified business

Q 8. I already have a website about my business so why should i create a business profile on Google my business

 It’s good to have a website for your business. Creating a business profile on Google means you are showing your business to your customer on Google maps and search. So, they can easily reach to your business. It helps you to find more customers.

Q 9. Can anyone make changes to my business listing on Google ?

Yes, anyone can suggest changes to any existing listing on Google. But, If you are a Verified Business Owner the suggest changes will not be visible until you approve them.

Sometime if you don’t respond to ‘review updates’ by Google there are chances it will be visible to users

Q 10. How can I remove fake reviews from my business listing on Google?

It’s not possible to remove any reviews from Google listing one it’s live.

But there is option you can request to Goole to review it. Go in your Google my business dashboard and “flag as inappropriate” and submit it.

If this is not removed you can reach to Google my business support and take a look at the case

GMB- Google my business complete guide a beginner’s guide

When any business search for GMB Guide then the first Question come to mind is How to add business to google? or How to get my business on Google? To add your business to google, read this GMB guide which will help you understanding all steps of Google my business and learn about ‘ How to get your business on Google?

Go through this guide to know how to get this done effortlessly.

Table of Content

  • What is Google My Business (GMB)?
  • Why is Google My Business important?
  • How Much Does Google My Business Cost?
  • How to add business to google:
  • How to verify my business in GMB?
  • How to optimize my business?.
  • Google My Business Reviews:

Following is a mini-steps GMB guide to know everything about how to claim a business on google

What is Google My Business (GMB)?

Google My Business of GMB is free tool on Google to list you business online. With this Platform you can list your business on Google Search, Google Maps and Other Google Platform. This is the best platform for Local SEO.

Google my business is an application that allows you to manage how people find you when they search “A business near me” or similar synonymous.

It allows you to portfolio how people sees you through inserting your working hours, putting and changing your address, adding photos that describes your business and much more.

A group of icons and services that describes how exactly you want people to see you.

Why is Google My Business important?

If you need a lot of sights and attention toward your business but you still need to give the least effort and money while focusing your attention on other tasks, then this definitely is made for your business. Why Google my business is important for you ?

  • Engage with your customers and Find new prospects free 
  • List your business free on Google search and Google Maps
  • Post your business photos, offers, events, and announcement
  • Let your prospect reach you by Calling, Messaging, reaching to your website or your store using Google directions to your location
  • See how customers have connected to you and analyze it by Insights.
  • Collect reviews and maintain your business rating

Google My business directs the consumer to you and your business not because they want it or because they want to take a look, but because they actually NEED it!

This causes the directing rays toward your business to increase dramatically and by turn increases your sales!

How Much Does Google My Business Cost?

Fortunately, Google my business is 100% Free, once you finish all the setups and verification, you’re ready to invade the search, the only condition you’ll need though is to have a physical attendance.

If you do, then you’re ready to dive more in the details and know how to get your business in google through the following steps…

How to add business to google?

The steps are utterly easy, effortless, and free, bear that in mind and get your seat belt on!

Step 1: Create a Gmail account

Kindly add extra verification (preferably double verification) and security methods because this account will be the main account that you will be handling all of the controls of the GOOGLE MY BUSINESS from. (If you have an account already, please make sure from the extra verification and security methods).

Step 2: Log in to your google account

Please be reminded that this account will have all of the administrator rights to any future edits to the Google My Business listings, and its safety is of the safety of the business.

Step 3: Visit “GOOGLE MY BUSINESS ACCOUNT”

Search in Site bar with this link google.com/business

After you visit the website, please click on the blue icon “Manage Now” icon from the upper right corner of the page. If you are new and have Gmail Account than you can Sign in here.

How to add business to google:

Step 4: Enter your business name in the indicated area

If you have a past google listing already, choose it and go on, but if you don’t have, then select the blue icon that says “Add your business to Google”.

Note: enter the name precisely and make sure of the spelling.

Enter your business name in the indicated area.

Step 5: Choose the category that fits your business

In this part, you’re asked to choose the service that you provide to your clients, so for example, if your business is a bakery, then choose the option “bakery” from the list of options.

Choose the category that fits your business.

Step 6: Add your services

Choose the category that fits your business.

In this step, your asked to choose if you provide either catering or delivery, if you provide any of them, then you need to tick it as right and you can also add a custom service other than those two if you have any.

Step 7: choose if you have a physical attendance (an offline location that the customers can visit) or not.

GMB- Google my business complete guide a beginners guide 4 The Digital Chapters

It’s preferable that you have a physical location, choose what’s applicable for your business.

Step 8: Enter your location

Notice that the location that your going to enter or choose would be the location where the researchers would visit.

GMB- Google my business complete guide a beginners guide 5 The Digital Chapters

Step 9: Choose whether you also serve the customers outside the primary set location (like delivery, or other locations, etc..)

GMB- Google my business complete guide a beginners guide 6 The Digital Chapters

Step 10: Add the areas you serve.

This question is an optional question, so if you don’t wish to answer it, you can just click “Next” but we advise you to choose some multiple areas to let your customers know that you serve a wide range of area (If possible).

GMB- Google my business complete guide a beginners guide 7 The Digital Chapters

Step 11: Add your contact details

In this part, you need to insert your number and country code and choose the means of communication.

If you don’t have a website, GOOGLE MY BUSINESS would make you a one that;s totally free, so choose your applicable options wisely.

GMB- Google my business complete guide a beginners guide 8 The Digital Chapters

Step 12: Choose whether or not to get notifications

If you’re a business that gets reviews and feedback continuously and you want to keep being updated, then choose yes, otherwise choose no if you’re okay with a zero inbox.

GMB- Google my business complete guide a beginners guide 9 The Digital Chapters

Step 13 and the last step in the filling part: is to check your abilities and click ‘Finish”.

GMB- Google my business complete guide a beginners guide 10 The Digital Chapters

After knowing how to add business to google maps comes the next part which is, how to verify my business.

After finalizing all of your information, your basic GMB index is about ready to use, but before you gain the total control and management of the GMB, Google will need to know that you’re not a scam, so you’ll go through the verification.

How to verify my business in GMB ?

The means of verifying your account are diverse, you can verify it by one of these methods:

  • By phone
  • By postcard
  • By email
  • Instant verification
  • Bulk verification

Verification by phone

  • Not all of the businesses are allowed to be verified by phone, so check if you’re eligible.
  • If you’re eligible, make sure your phone number is typed correctly then choose the option.
  •  Enter the code that you received in the area of the code then click “verify”.

Verification by post mail

  • Make sure that the location of your business is correct because that’s where the postcard would be sent.
  • Choose the option of the post mail verification.
  • Please make sure that if you want to change the location of your business, then you’d need to wait till the postcard is received before doing so, because it might elongate the process of receiving the postcard.
  • After you receive the postcard, log in to your GMB account then enter the code on featured on the postcard.
  • IF the card was lost somewhere before you receive you, you may choose to Resend verification.

Verification by Email

  • If you’re not logged in to your GMB account, then please do.
  • Make sure your email address is written correctly.
  • Choose verify with email, and enter the code that was sent on the email.

Instant verification

  • This verification method is used to verify your account immediately after you finalize your data, it’s not allowed for all of the businesses so no need to worry if you don’t find it.
  • You verify the account immediately using the console tool, a tool used to let you check the health and performance of your website’s search.
  • If you don’t get the option to verify using this method, you can choose another method.

Bulk Verification

  • You can only use this method under some qualifications, for example, you need to be a company that has more than 10 locations, You must not be a service business or agency though, and the 10 locations of your company must be for the same business.
  • If you have those qualification then you can choose this type of verification.
  • Login to your GMB account if you’re not already logged in, then choose “chain”
  • Fill out the verification form then submit it.
  • The answer to your verification request might take up to 5 working days, till Google reviews your request.

Hope that these steps have helped you to learn about Google my business and its features. Now create you google my business account or Manage it on GMB Dashboard. If you have any Question or suggestions for us.

Please write to us in below comment box.

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